These terms set out the rules that apply to your use of the 99ef platform — account registration, deposits and withdrawals in PKR, bonuses, gameplay and responsible gaming. Please read them before registering.
Important: By registering an account or using the 99ef platform in any way, you confirm that you have read, understood and agree to these Terms and Conditions in full. If you do not agree with any part of these terms, please do not register or continue using the platform.
These Terms and Conditions ("Terms") form a binding agreement between you ("the Player") and 99ef ("the Platform", "we", "us"). They apply to all use of the 99ef website, mobile app and any services provided through the platform.
By creating an account, logging in, depositing funds, placing a bet, participating in a promotion or downloading the 99ef app, you confirm that you have read and accepted these Terms in full. This agreement becomes effective at the point of account registration.
These Terms should be read alongside the Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between the player and the platform. Where those documents conflict with these Terms, the specific document governing that subject area takes precedence.
If you are unsure about any part of these Terms, please contact 99ef support before registering. Our support team can be reached via live chat at any time.
To register and use the 99ef platform, you must meet the following requirements:
99ef does not make any representations regarding the legality of online gambling in any specific jurisdiction. It is your responsibility to understand the laws applicable to you in your personal circumstances. The platform does not claim any government approval, licensing or regulatory endorsement from Pakistani authorities.
Each individual may hold only one account on the 99ef platform. Duplicate accounts — whether intentional or the result of registering twice — are not permitted and may result in account suspension and forfeiture of balances and bonuses across all associated accounts.
At registration, you are required to provide accurate personal information. This includes your real name, date of birth, contact details and payment information. Providing false information at registration is a breach of these Terms and grounds for immediate account closure.
99ef reserves the right to request identity verification documents at any point — at registration, before processing a withdrawal or as part of an ongoing review. Acceptable documents typically include a Pakistani CNIC (Computerised National Identity Card), passport or other government-issued photo identification. Verification of payment methods may also be requested.
The 99ef platform operates in Pakistani Rupees (PKR). All deposits, bonuses, bets and withdrawals are denominated in PKR. The platform supports the following payment methods: JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards and other mobile wallets as listed in the cashier at the time of transaction.
Deposits: Deposits are generally credited to your account within a few minutes of a successful transaction. 99ef does not charge fees on standard deposits, though your payment provider may have their own charges. Minimum deposit amounts vary by payment method and are displayed in the cashier before you confirm a transaction.
Withdrawals: Withdrawals must be made to a payment method that you have previously used to deposit to your account or that has been verified under your name. This requirement exists to prevent money laundering and protect player funds. Withdrawal processing times vary:
99ef reserves the right to carry out additional verification checks before processing any withdrawal. Players must ensure their account is fully verified before requesting large withdrawals to avoid delays.
Withdrawals will not be processed to third-party accounts or payment methods that are not registered in your name. Attempting to withdraw to an account that does not match your registered details will result in the withdrawal being held pending verification.
Minimum and maximum deposit and withdrawal limits apply and are displayed in the cashier. VIP tier members may have higher limits as part of their tier benefits.
99ef offers various bonuses and promotions to registered players, including welcome bonuses, reload bonuses, cashback offers, VIP cashback, cricket and PSL bonuses and free spins. Each promotion is subject to its own specific terms, which are published on the Promotions page at the time the offer is active.
General bonus terms that apply across all promotions unless stated otherwise:
99ef reserves the right to modify, suspend or remove any promotion at any time. If a promotion is withdrawn while active players are partway through the wagering requirement, those players will be notified and given a reasonable period to complete the requirement.
Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, using arbitrage strategies specifically to exploit promotion mechanics, or coordinating with other players to systematically extract bonus value — is grounds for bonus cancellation and account review.
Games available on the 99ef platform — including slots, crash games, RNG table games, live casino and sports betting — are provided by established third-party software providers. Each game type has its own rules, which are accessible within the game interface.
99ef maintains records of all game activity. In any dispute regarding a game result, the server record is the definitive version of events.
The 99ef VIP programme automatically enrolls all registered accounts at Bronze tier. Progression through Silver, Gold and Platinum tiers is based on loyalty points accumulated through gameplay. Points are earned on bets placed across all game categories at the rates published on the VIP page.
99ef is committed to supporting responsible play. The platform is designed for adult entertainment and is not intended to be used as a source of income or a response to financial difficulties.
Every 99ef account includes access to the following tools:
If you are concerned about your gambling habits or those of someone you know, we encourage you to use these tools and to seek guidance from independent organisations that provide support for problem gambling.
View the full Responsible Gaming pageThe following conduct is strictly prohibited on the 99ef platform. Engaging in any of the below may result in immediate account suspension, forfeiture of balance and bonuses, and reporting to relevant authorities where legally required:
Chargebacks are treated as fraud. Any player who initiates a chargeback on a 99ef deposit will have their account immediately suspended and the full value of the chargeback pursued through available recovery channels.
99ef collects and processes personal data in accordance with the Privacy Policy, which is published separately on this website. By registering an account, you consent to the collection and processing of your data as described in that policy.
Key points from the Privacy Policy relevant to these Terms:
99ef reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For material changes that significantly affect player rights or obligations, registered players will be notified via their registered contact details or via an in-platform notification.
Continued use of the platform after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you should stop using the platform and contact support to close your account. Any funds in your account at the time of closure will be returned in accordance with withdrawal procedures, subject to any outstanding verification requirements.
It is your responsibility to review the Terms periodically. 99ef recommends checking this page whenever you return to the platform after a period of absence.
If you have a question about these Terms or a dispute regarding your account, a transaction or a game outcome, please contact 99ef support in the first instance. Support is available 24 hours a day, seven days a week via live chat on the website and via email at [email protected].
For account disputes, please provide your account username, a clear description of the issue and any relevant transaction references or game round IDs. 99ef aims to respond to formal account complaints within 5 business days.
If a dispute is not resolved to your satisfaction through the standard support process, you may escalate the matter in writing by contacting the support team and requesting a formal review. The platform's decision following a formal review is binding.
Support email: [email protected] — available 24/7. For fastest response, use live chat on the platform.
A quick reference covering the areas Pakistani players most commonly ask about. Full details are in the terms sections above.
Each player may hold only one 99ef account. Duplicate accounts are grounds for suspension and forfeiture of all associated balances and bonuses across every account linked to you.
The platform is strictly for players aged 18 and above. Any account found to belong to a minor is closed immediately, with deposits returned and winnings forfeited under our age verification policy.
Deposits and withdrawals must be made through payment methods registered in your own name. JazzCash, Easypaisa, Raast, Bank Transfer and card payments are supported. Third-party payment arrangements are not accepted.
All bonuses on 99ef carry a wagering requirement before the bonus value or associated winnings can be withdrawn. The specific requirement and game contribution rates are stated in each promotion's individual terms.
Identity verification via CNIC or passport may be required before a withdrawal is processed. This is standard practice for all online financial platforms and protects your account from unauthorised withdrawals.
Deposit limits, session reminders, cooling-off periods and self-exclusion are all available in your account settings without needing to contact support. These tools apply to all players, including VIP members.
If you've read the terms and are comfortable with them, registration takes a couple of minutes. Deposit in PKR via JazzCash or Easypaisa and start playing.
18+ only · Entertainment purposes · Play within your means